Beirut-Rafic Hariri International Airport in Beirut

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comments 5

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  ahed touma

  :: 23 June 2018 01:55:50

  The airport is good but for the officers there is racist, sectarian and moody in dealing with the Syrians. My fiancée tried to cross from Hariri Airport to Sudan with her family. An officer named Antoine asked her to show him $ 8,000 to cross to the plane. while she had 6000$, he prevented them from taking the plane. When we contacted the airport and checked the existence of this law, it was answered that there is no such law to leave Lebanon. and the reply from Sudan was the same, there is no such law. Cause of a bad mood of an officer had cost the family new reservations in the Lebanese hotels and booking new tickets for the next day. In the next day, the family left without any questions about how much do they have. There is disrespect, confusion and corruption that will make many people not think of crossing this airport.

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  Bastiaan Pauw

  :: 10 June 2018 09:29:17

  Airport is not qualified to meet up with the standards nowadays. Writing a passengers check in list on paper? Charging 6.5$ for a fair cappuccino? Toilet experience was fair/good.

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  Dheya Assaf

  :: 16 May 2018 01:18:44

  We were at cafematik they wanted to charge us 9000 L.L for a cup of hot water to make my sons bottle very expensive and they are the only one that sell water near the gates.... so sad that they take advantage of travellers

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  Marina Harfouche

  :: 05 May 2018 14:54:46

  Beirut airport is a the only airport we have in Lebanon not huge but okay there's coffee shops and duty Free shops. They work more to make it convenient for passengers and comfortable

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  Ryan Nikolov

  :: 31 March 2018 13:07:51

  If you want to experience the most miserable customer service then BEY is the place. The staff were rude all the way from the check in desks to the boarding points. My relative was traveling from Beirut to Istanbul and she had to pay for overweight which is absolutely normal and acceptable after which upon boarding the staff started asking questions and I am quoting: “Have you been to Syria”, something that is non of their business after which they have started to become picky and rude asking if her cabin bag had overweight. After establishing that the bag had 1 kg. extra, something that should be done on the check in desk they offered her in the most disgusting way to pay $200 for that 1 kg something that I couldn’t find on their website. Then they carry on saying: “It’s either you or the bag”, “we cannot wait for you” and “bring her checked bag of the plane and leave her here”! Honestly I was mortified and shocked. She didn’t have choice but leaving the bag in the airport which contained necessary and valuable items, things that you would usually put in your cabin bag. If I could I would definitely give less than one star. Airport experience should be at it highest standards everywhere and should treat people respectfully and politely. I will have to consider a legal action if they lost or refuse to return the bag.